For more than a decade, the Gulf of Aden (GoA) and more recently the extended region of the Indian Ocean Region (IoR) have been known as High-Risk Area (HRA) for shipping. Transiting within these areas has cost ship owners and their clients billions of dollars in terms of extended routing, additional insurance costs, higher crew remuneration but most significantly, loss of earnings, ransom payments and subsequent lost cargo opportunities. OPS has extensive operational experience of complex operations within the Indian Ocean HRA, having supported in excess of over a thousand dynamic transits through this area. All OPS transits are supported by the technical capabilities of our sister company, MariTrace. The MariTrace intelligence platform ensures that client assets are protected and secured through the HRA region. We offer both advice and consultancy at the highest level assuring clients of an unsurpassed level of service, continuity and contingency planning which is realistic, deliverable and provides tangible results.
For every HRA transit, our bespoke, high-tech operations platform COMPASS alongside our experienced Operations Team ensure that we remain focused on client vessels for the duration of their HRA transit. Depending on client risk mitigation preferences, every vessel/transit is assigned an Operations Manager who is tasked to provide round-the-clock client support. Assisted by the power of COMPASS, the dedicated Operations Manager will be tracking and analysing each step of the HRA voyage, ensuring the Master, SSO and owners are appraised of any possible incidents or alerts as they become known.
We believe the most robust risk mitigation solution would be to have an OPS armed team on-board the vessel. However, we can provide a range of solutions deploying from any number of our strategically located mobilisation hubs throughout the region. Being ISO 28007 accredited, we only deploy experienced, professional ex-military specialist teams, all of whom have passed rigorous OPS selection procedures. Our teams are trained to the highest industry standards ensuring professional and effective service. Their objective is client assurance and to guarantee your peace of mind.